Locating ACH Transaction Details in Payroll Relief
Overview
If you need to provide ACH payment details to a tax agency — for example, to help them locate a payment — you can look up the transaction information directly in Payroll Relief.
How to Locate an ACH Transaction
- From the left-hand menu, select E-Services and then ACH Transactions.
- On the ACH Transactions screen, use the available filters to specify the payment details.
- Click View to display the results.
- Select the blue trace number to open and review the ACH transaction details.
Contacting the Tax Agency
When reaching out to the tax agency, keep the following in mind:
- Contact the agency directly and speak with a representative regarding ACH payments (not online payments).
- Be prepared to provide the date and time of the transaction along with the account information.
The transaction details from Payroll Relief can be shared with the agency to help them locate the payment.