Caseware Batch Print Error Root element is missing


If Caseware batch printing is pausing or stopping while going through the initial stages of "Caseware" or "Caseview," and subsequently generates one or more of the errors listed below, the recommended action is to reach out to Caseware support for assistance.  Ask that they provide an update for the Caseview PDF 2022 Printer to version 6.5.2.1 or later, which should resolve the issue.  See below where to determine what version CaseView Printer is installed.

Stopping Here
  

Errors


Below is where to check your version of CaseView Printer.  It requires version 6.5.2.1 to resolve issue described above.

Printers & Scanners\CaseView PDF 2022\Manage\Printer Properties\About