Restoring default settings in Doc.It PDF editor

Overview

This article explains how to restore the default settings in the Doc.It PDF editor. Use this guidance when the Editor is not behaving as expected — for example, when fillable forms cannot be completed without first selecting the Select Text icon, or when tool behavior differs from another user's setup. Restoring default settings returns the Editor to its out-of-the-box configuration and typically resolves inconsistent tool behavior.

When to restore default settings

Consider restoring the Doc.It PDF editor to its default settings when:

  • Fillable forms cannot be started or completed without manually switching from the Hand Tool to the Select Text tool.

  • Tool behavior in your Editor is different from what other users on your team experience.

  • The Editor's interface, toolbars, or default tool selection has changed unexpectedly.

  • Preferences may have been adjusted and you want a clean baseline before troubleshooting further.

How to restore default settings

Follow these steps to reset the Doc.It PDF editor to its default settings:

  1. Open a PDF in the Doc.It PDF editor.

  2. Select the Edit menu.

  3. At the bottom of the Edit menu, select Restore Default Settings.

  4. Close the Doc.It PDF editor.

  5. Reopen the same or a different PDF in the Doc.It PDF editor.

The Editor should now behave with its default configuration, and tool selection should match the standard behavior seen by other users.

Tips for a smooth reset

  • Save any in-progress work in the current PDF before restoring default settings, as the reset applies immediately.

  • Confirm the issue is resolved by opening a fillable form and verifying you can complete fields without switching tools manually.

  • If you had custom preferences set intentionally (for example, a preferred default tool), be prepared to reconfigure those after the reset.

  • If the issue persists after restoring defaults, contact Support so the behavior can be investigated further.

Key takeaways

  • The Doc.It PDF editor can be reset to its default configuration through Edit > Restore Default Settings.

  • Restoring defaults typically resolves inconsistent tool behavior, including issues starting fillable forms while the Hand Tool is active.

  • Close and reopen the Doc.It PDF editor after selecting Restore Default Settings for the change to take effect.

  • If tool behavior does not match another user's after the reset, contact Support for further troubleshooting.