Users

The System Users section allows you to add new users to the system, manage existing users, and determine individual User website access privileges.

To delete an existing user, select Delete.

To edit an existing user, select Edit.

To add a new user, select Add New User.

To add or edit information in the Name, Password, Department, and Email Address, select the option and enter the details.

Select the required privileges to provide access.

If a User should be included in support ticket email notifications, make sure that you select the final option (this is only available once a User has been created and you are in Edit mode).

If a User should have access to the Network Discovery option , make sure that you select the option.

To prevent Users from being able to manage the tree structures or questions, do not select the Settings option.

Each user needs their email address and password to log in to the system.

All passwords must contain at least 6 characters. We advise not to use passwords such as admin, password, or easily guessed passwords, e.g. your first name. The best passwords have upper and lower case characters, as well as numbers.

If you want to create a User who is only be able to use the mobile device (such as a third party contractor), then do not select any of the access options. This allows the User to scan QR codes, add new assets, edit assets, add media (only on the device), and synchronise changes to the website. It allows the User to log on to the website but the User is unable to use any of the menus.

Select Go to save the settings.

If you need further support using the system, email districtmanager@irisglobal.com to contact our Support Team.