Record client contacts
This page displays the client’s contact details. These are the same details as can be found on the Contact’s Contact page. If a change is made on the Client’s contact details these will be reflected on the Contact’s details page.
The details that are shown on the page are dependent on whether the client is an individual or an Organization.
FIELD | DESCRIPTION | APPLIES TO |
Name | The Contact’s full name. This can be different to the engagement name on the Client Details page. | Both |
Title | The person’s title For example, Mr, Mrs etc. | Person |
Initials | The person’s initials. | Person |
Surname | The surname of the individual. This is also referred to as the short name in client and contact searches. | Person |
Short Name | Element of the contact’s name that will be used when performing a client/contact search. | Organization |
Suffix | Any suffix that needs to be applied to the person. For example, MBE | Person |
Salutation | How the person is to be addressed. | Person |
Forenames | Any forenames of the person. | Person |
Known As | The name that the person is known as if different to their forename. | Person |
Preferred Contact | Displays the name of the preferred contact. Click the preferred contacts name to display their contact details. | Both |
Cont Code | A code that can be given to the contact for reporting purposes. | Both |
Address | The contact address for the contact. In the case of a person this should be the person’s home address or left blank if any correspondence will be sent to the preferred contact address. | Both |
Town/ City | The Town/ City element of the address. | Both |
County | The county element of the address. | Both |
Postcode | The postcode of the address. | Both |
Country | The country element of the address. This is a category controlled list within Categories etc. | Both |
Telephone | The contact telephone number. | Both |
Mobile | The contact mobile phone number. | Both |
Fax | The fax number for the contact. | Both |
Modem | A modem number. | Both |
Docex | The document exchange number. | Both |
The contact email address. This must be in a valid email address format. | Both | |
Web | The URL of the contact web page. | Both |
Gov Code | The governance code of the contact. | Both |
Include In Mailing | A check box to indicate whether this contact should receive mailings from the mail merge facility. If this is unticked the contact will not appear in mail merges. | Person |
Click Apply to confirm any changes.
The Undo button will undo the most recent change as long as the Apply button has not been used.